Need Help Now

Need Help Now

Local and National Hotlines

If you need help now, please see the Hotlines below. Also, do not hesitate to seek medical help or call the police if you or someone you know is in immediate danger.


The Parental Stress Line

1-800-632-8188; 24 hours a day/7 days a week. All languages available.

The stress line is a toll-free, confidential helpline for any parent or caregiver who might need to discuss issues related to their children. Trained volunteer counselors answer the Parental Stress Line and offer support, empathy, encouragement, information, referrals.

Mass 2-1-1

Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.

Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find help in your community.

Samaritans Statewide Hotline

1-877-870-HOPE (4673)

Samaritans’ Crisis Services are available 24 hours a day/seven days a week. If you are feeling isolated, desperate or uncertain about anything in your life, we want to hear about it – contact us anytime. Our services are free, confidential, and anonymous. We have Samaritans staff on-site 24 hours a day to support those who phone, chat, or text our volunteers for help.


1-877-785-2020; multiple languages and translation services

SafeLink is the Massachusetts statewide 24/7 toll-free domestic violence hotline operated by Casa Myrna. Each call is answered by a trained advocate who provides non-judgmental support, assistance with safety planning, and information on appropriate resources. All calls to SafeLink are free, confidential, and anonymous.

SafeLink hotline advocates are multilingual and have access to a translation service that can provide translation in more than 130 languages.

Massachusetts Rape Crisis Centers

This page has information to help you contact any of the Rape Crisis Centers in our state. These Rape Crisis Centers offer FREE services for adolescent and adult sexual assault survivors - and for people who care about survivors of all ages. Trained rape crisis counselors at local programs provide:

  • 24/7 hotline counseling, information, and referrals
  • Will go with survivors to hospitals and/or police stations 24/7
  • Will go with a survivor to court
  • Provide one-to-one counseling and support group counseling

Massachusetts Al-Anon/Alateen

(508) 366-0556

The primary purpose of Al-Anon/Alateen is to help families and friends of alcoholics. Alateen is part of Al-Anon and is for young people affected by another's drinking. Members of Al-Anon/Alateen learn to live happily whether the alcoholic continues to drink or not. You are not alone.

Baby Safe Haven

(800) 792 -5200

This page has information to help you contact any of the Baby Safe Haven centers in our state. Baby Safe Havens allow a parent to legally surrender newborn infants 7 days old or younger at a hospital, police station, or manned fire station without facing criminal prosecution.


Crisis Text Line

Crisis Text Line is free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis.

National Domestic Violence Hotline*

1-800-799-SAFE (7233)

Highly-trained advocates are available 24/7 to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.

*Do not visit this website if you are afraid your internet usage may be monitored. Use a safe computer at a friend’s house, work, or the local library,or find a safe phone to call the toll free numbers provided.

National Sexual Assault Hotline

1-800-656-HOPE (4673)

Call 1-800-656-HOPE (4673) to be connected with a trained staff member from a sexual assault service provider in your area.

National Suicide Prevention Lifeline

1-800-273-TALK (8255); Press # 1 if you are a Veteran

Call 1-800-273-TALK (8255) you’ll be connected to a skilled, trained counselor at a crisis center in your area, anytime 24 hours a day/7 days a week.

Resources for Parents in Massachusetts

As parents, we want to ensure our children grow up safe and healthy. The Children's Trust of Massachusetts is here to support families like yours. The following are resources to help you promote a nurturing environment for your family and children.

Children’s Trust Resources 

Family Centers

Family Centers are like your parenting support headquarters. Whether you're looking for resources, parenting tips, or just a friendly ear, these community hubs are here to help you navigate the journey of raising children. Find a Family Center in your community for personalized support and resources.  

Fatherhood Initiative

Fathers play a crucial role in family life. Our Fatherhood Initiative is all about empowering fathers with the tools and support they need to be actively involved in their children's lives, leading to happier and healthier families. Join the Fathers & Family Network (FFN) for networking, collaboration, learning opportunities, and upcoming meetings.   


Whether you need help with housing, transportation, health services, food, or financial assistance, findhelp has got you covered. Just enter your zip code, browse through categories, or search for specific terms to connect with the resources you need. Check it out here and learn more about finding help today. 

Healthy Families

Parenthood can be overwhelming, especially for first-time parents. Healthy Families Massachusetts provides home-based support and coaching to help you create a stable, nurturing environment for your child, right from the start. From pregnancy through the first three years, home visitors offer invaluable assistance, teaching parents essential baby care practices, fostering nurturing bonds, and equipping them with effective parenting skills. Learn more about how Healthy Families MA can assist you further.  

Keeping Kids Safe

Keeping Kids Safe provides language and guidance for parents to talk with their children about sexual abuse prevention. Available in multiple languages, including English, Spanish, Portuguese, Haitian Creole, Khmer, and Chinese.  

Safe Kids Thrive

Safe Kids Thrive provides free tools and resources to schools, childcare centers, and other youth-serving organizations to prevent child sexual abuse.  

Other Community Resources 

Brazelton Touchpoints Center

Through evidence-based research, training programs, and clinical services, they empower parents and caregivers to understand and nurture their child's emotional and cognitive growth. Explore their valuable resources and expertise in the link above.

CDC (Centers for Disease Control and Prevention)

The CDC provides authoritative information on child health and development. Their website offers a wide range of resources, including articles, guidelines, and tools to help parents ensure the well-being of their children. Dive into their knowledge pool with the link above.

Center for Early Childhood Development at Harvard

This center is affiliated with Harvard University and focuses on advancing research and knowledge in early childhood development. Their website provides access to cutting-edge research, resources, and insights for parents, educators, and policymakers interested in nurturing young children's growth and well-being. Engage with their expertise with the link above. 

Child Mind Institute

Through innovative research, clinical care, and public education programs, Child Mind Institute strives to provide accurate information, effective treatments, and compassionate support. Discover also about their resources and services with the link above.  

Massachusetts Children's Alliance (MACA)

MACA provides essential services for children who have experienced abuse or trauma, including counseling and therapy for children and families, legal advocacy and support during court proceedings, and educational programs aimed at preventing abuse and promoting child safety. Learn more about their impactful work with the link above.

Massachusetts Society for a World Free of Sexual Harm by Youth (MASOC)

MASOC’s efforts focus on raising awareness about the complexities of youth sexual behavior, providing training for professionals and caregivers to effectively address and prevent sexual harm, and promoting policies that protect both young people and their communities. Explore their initiatives and resources with the link above.

Zero to Three

Zero to Three offers valuable resources, articles, and tools for parents and caregivers to support early childhood development. Check out their valuable resources with the link above.